First — Is This an Emergency?
Indy Neighborhood Cats (INC) provides medical treatment to community cats during Trap-Neuter-Return (TNR) surgery. We are not emergency medical responders or an open-admission shelter.
For urgent situations requiring immediate intervention or animal control pickup, the City of Indianapolis (through Indianapolis Animal Care Services / IACS) is your best and fastest resource. Follow the instructions below to file your report, or check out our step-by-step guide for a more detailed walk-thru on how to fill out a RequestIndy Report.
How to Submit a RequestIndy Report
Report acutely sick or injured outdoor cats directly to the City portal for fast officer dispatch.
Emergency Symptoms (Act Immediately)
If you observe any of the following severe conditions, submit a RequestIndy report right away:
Respiratory Distress: Open-mouth breathing, panting, or gasping for air.
Unresponsiveness: Unable to stand, lying on side, or non-reactive.
Severe Discharge: Heavy eye/nose discharge with eyes sealed shut by crust.
Major Trauma: Fractures, degloving wounds, active bleeding, or limb paralysis.
Extreme Emaciation: Body Condition Score (BCS) under 3 (visible ribs, spine, and hip bones).
Severe Infections: Tissue necrosis, foul odors, or large open/maggot-infested wounds.
Labor Complications: Kitten stuck in birth canal or mom in visible birth distress.
Extended Anorexia: Unable or unwilling to eat for 72+ hours.
Blockages: Inability to urinate or strain/blockage in bowels.
Organ Failure: Visible signs of advanced kidney, liver, or cardiac failure.
Evaluating Non-Emergency Medical Needs: Watch, Wait & Assess
When an outdoor cat isn’t experiencing an immediate life-threatening emergency, taking a step back to observe and evaluate their symptoms is often the best first course of action. Many mild issues—such as occasional sneezing, minor scrapes, or slight weight loss—can stabilize on their own with a consistent feeding routine and shelter, or can be comfortably treated with long-acting antibiotics during a scheduled Trap-Neuter-Return (TNR) surgery.
To help caretakers accurately assess community cats in the field and determine whether to monitor, schedule TNR, or file a city service report, use our three field evaluation guides below:
Upper Respiratory Infection (URI) Severity Chart: Evaluate sneezing, nasal/eye discharge, and breathing sounds to gauge respiratory health.
Physical Injury & Trauma Evaluation Chart: Assess limping, wound depth, abscesses, and mobility to determine the urgency of physical trauma.
Feline Body Condition Score (BCS) Guide: Track weight, rib visibility, and muscle mass to identify malnutrition, dental pain, or underlying illness early.
Evaluating Symptoms: Upper Respiratory Infections (URI)
Some mild upper respiratory symptoms can resolve on their own with a consistent feeding routine and shelter. Use the reference guide below to determine whether to monitor or seek veterinary care:
When to Seek Care for a Sick Community Cat
Upper Respiratory Infections (URI)
Mild
Moderate
Severe
Emergency
- Open mouth breathing
- Gasping for air, and/or abdomen moving more than chest
Quick Guidance on Upper Respiratory Infections (URI):
Mild Symptoms (Monitor at Home):
Occasional sneezing, clear liquid around the nose or eyes, normal breathing, normal appetite, and active behavior. No emergency care needed.
Moderate Symptoms (Monitor 1–2 Days):
Frequent sneezing, clear or cloudy/yellow liquid from the nose or eyes, slight congestion.
👉 If symptoms worsen or do not improve within 48 hours, submit a RequestIndy report.
Evaluating Symptoms: Physical Injuries & Trauma
When an outdoor cat suffers a mechanical or physical injury, assessing mobility and wound severity helps determine whether TNR treatment or emergency city dispatch is required:
When to Seek Care for Physical & Trauma Injuries
Wounds, Mobility Issues & Field Trauma Evaluation
Mild
Moderate
Severe
Emergency
- Visible bone fracture, exposed tissue, or severe active bleeding
- Inability to stand, limb paralysis, or unresponsiveness
- Hit-by-car trauma, severe head injury, or active seizures
- Maggot infestation (flystrike) or large areas of necrotic tissue
Quick Guidance on Physical Injuries & Trauma:
Mild to Moderate Injuries (Monitor or Treat During TNR):
Slight limping while bearing weight, minor scrapes or dry scabs, small closed swellings, flea dermatitis, or matted fur.
👉 If the cat is unfixed, INC can often treat these manageable conditions during their scheduled TNR appointment.
Severe Injuries & Trauma (Act Immediately):
Non-weight-bearing limping (holding paw up), open draining abscesses, deep puncture wounds, visible fractures, severe bleeding, or trauma from being hit by a car.
👉 Submit a RequestIndy report right away or contact Indianapolis Animal Care Services for urgent intervention.
Feline Body Condition Score (BCS) Assessment
Evaluating an outdoor cat’s overall weight and muscle mass helps caretakers catch hidden medical conditions early:
Feline Body Condition Score (BCS) Guide
Field Assessment & Visual Evaluation for Community Cats
Underweight
BCS 1 – 3Ideal Body
BCS 4 – 5Overweight
BCS 6 – 9Quick Guidance on Body Condition Scoring (BCS):
Underweight (BCS 1–3):
Ribs, spine, and hip bones are easily visible or prominent with minimal padding.
👉 If a cat is severely thin (BCS under 3) or showing signs of illness/lethargy, submit a RequestIndy report or seek veterinary care. If stable, increase feeding portions and treat for internal parasites during TNR.
Ideal Body Condition (BCS 4–5):
Well-proportioned body with a subtle waistline behind the ribs and a slight abdominal tuck. Ideal condition for spay/neuter surgery and winter survival. Maintain current colony feeding schedules.
Overweight to Obese (BCS 6–9):
Broad, rounded back with no waistline and heavy fat deposits over the abdomen and tail base.
👉 Adjust daily food portions and feed measured daily meals rather than leaving dry kibble out 24/7.
Non-Urgent Medical Needs (INC Can Often Help)
If an outdoor cat is not yet fixed (spayed/neutered), INC can often diagnose and treat manageable conditions directly during their scheduled TNR appointment.
Conditions treatable during TNR surgery include:
Flea, tick, worm, and ear mite infestations
Minor wounds, superficial cuts, or small abscesses
Mild to moderate respiratory infections
Minor dental issues or broken tip teeth
Mild limping (that may resolve with rest)
Moderate matting or fur tangles
These issues are typically addressed using single-dose long-acting injectable medications or antibiotics administered while the cat is under anesthesia.
What INC Cannot Provide
To maintain our primary focus on humanely reducing cat overpopulation across Marion County, INC cannot provide:
Emergency dispatch or urgent same-day medical pickup
Ongoing, long-term medical management for chronic illnesses
In-home foster care for cats requiring daily medication
Examples of chronic/unmanageable field conditions include:
Feline Diabetes
FIV (Feline Immunodeficiency Virus) / FeLV (Feline Leukemia Virus) complications
Advanced kidney, heart, or liver disease
Chronic urinary tract infections (UTIs)
Irreversible neurological conditions
How INC Fits In
Indy Neighborhood Cats operates as a specialized community partner alongside Indianapolis Animal Care Services:
We provide Trap-Neuter-Return (TNR) across Marion County.
We treat manageable, treatable conditions at the time of spay/neuter surgery.
We help reduce the number of free-roaming cats entering the municipal shelter.
When appropriate, IACS officers may also loop INC in to assist with spay/neuter and follow-up care for stable community cats.
Why This Matters
By directing critical emergencies to RequestIndy and non-urgent TNR medical cases to INC:
Emergencies get faster medical attention from municipal responders.
Community cats get spayed, neutered, and treated for manageable issues.
We protect vital TNR surgery capacity to help more cats overall across Indianapolis!
Quick Links
Indianapolis Animal Care Services
- 317.327.1429
- www.indy.gov/acs
- Report Animal Cruelty or Abuse
Request Indy
Our Contact Info
- 317.386.6916
- info@indyneighborhoodcats.org
- TNR Assistance