August 8, 2026
At Indy Neighborhood Cats, we value your trust just as much as your support. Whether you’re adopting, volunteering, signing up for our newsletter, or making a donation, we’re committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and programs.
When you interact with our website, request assistance, or subscribe to our community newsletter, we collect the personal data you explicitly provide to us through secure forms, which includes your name and email address.
Your email address is used exclusively to keep you connected with our mission. We use this data to send:
Updates on TNR clinics and community cat care resources.
Announcements regarding upcoming fundraisers, yard sales, and events.
Direct correspondence regarding a specific request for assistance you submitted.
We utilize secure encryption (SSL) and access-restricted dashboards to ensure your contact information remains private. We connect our database with verified third-party cloud services (such as our Host Mail Servers and our email marketing provider) to securely route community newsletters and confirmation receipts.
We will never sell, rent, share, or trade your email address to third parties for marketing purposes. You maintain full control over your inbox. Every automated newsletter or promotional email we send includes a clear, accessible “Unsubscribe” link at the bottom. Clicking this link will immediately and permanently remove you from that mailing list.
We collect personal data explicitly provided to us when volunteers interact with our volunteer portal, including when registering for a volunteer account or signing up for scheduling slots on our platform:
Account Credentials: Names, usernames, email addresses, and encrypted passwords.
Contact Information: Mobile phone numbers.
User Preferences: Communication options, consent logs, and volunteer schedule histories.
We utilize your information strictly to maintain operational logistics, protect our community network systems, and streamline local coordination:
To authenticate user accounts and manage internal volunteer dashboards.
To coordinate schedule capacities and send automated transactional updates (such as pending approvals, confirmations, cancellations, or rejections).
To match your explicitly stated communication preferences.
We value your communication privacy. We collect mobile phone numbers only when you explicitly opt-in to receive mobile text reminders regarding scheduling tracks or volunteer assignments:
Internal Use Only: Mobile phone numbers collected for text notification channels are kept strictly internal and routed through secure, verified non-profit telecommunication gateways.
Third-Party Data Sharing: We do not sell, rent, share, or lease our volunteer telephone lists to third-party entities or marketing aggregators for promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We connect our database with verified third-party cloud services to process scheduling automation and ensure delivery success:
Twilio API Gateway: Used securely to transmit text alerts to consented mobile devices.
Google Cloud Workspace / Calendar API: Used to synchronize shift parameters across team tracking sheets smoothly.
Our website uses standard session cookies to keep you safely logged into your volunteer dashboard, remember security states, and prevent spam. Additionally, we deploy Google reCAPTCHA on our login and signup configurations to shield our tables from malicious automated scripts or bot spam.
You retain full administrative control over your information at all times:
You can review, update, or edit your phone numbers and communication selection settings at any time by logging directly into your personal user account dashboard.
You can revoke text consent at any time by updating your preference in your user account dashboard or by replying STOP to any message.
If you wish to have your volunteer account or historical registration logs permanently deleted from our database files, you can submit an explicit request through our contact page.
